Question 1

How much is delivery?

Accepted Answer

Free islandwide delivery for 3 pints and above. $10 for 1 or 2 pints.

Question 2

How does gelato delivery work?

Accepted Answer

Every pint is packed in insulated thermal packaging with ice packs and delivered in a dedicated window—never left in a locker. Keep pints at -18°C. We deliver islandwide, free from 3 pints ($10 for 1–2 pints).

Question 3

Can I change my delivery slot?

Accepted Answer

Yes. DM us on Instagram @birbgelato or email hello@birbgelato.com at least 12 hours before your allocated delivery window and we'll move you to another available date. Change requests inside 12 hours can't be guaranteed—our routes are locked by then.

Question 4

What happens if my delivery fails?

Accepted Answer

If a delivery fails (wrong or unreachable address, nobody home and no safe drop-off point), we'll email you to arrange a new slot. Redelivery costs $10, so please double-check your address and unit number before paying.

Question 5

How do bundle prices work?

Accepted Answer

Add any flavours—even repeats. We automatically apply $20 singles, the $55 3-pint box, or the $90 5-pint box in the combination that gives you the best price.

Question 6

What payment methods do you accept?

Accepted Answer

We accept Apple Pay, Google Pay, PayNow, and credit or debit cards. Payments are securely processed by HitPay.

Question 7

Do you do bulk or corporate orders?

Accepted Answer

Yes. For bulk or corporate orders, email us at hello@birbgelato.com with your preferred quantity, flavours, and delivery date.

Question 8

Where can I buy gelato in Singapore?

Accepted Answer

Birb Gelato is a small-batch gelato studio delivering islandwide every Wednesday (6–10pm) and Saturday (9am–1pm). Order direct on birbgelato.com or via GrabFood. Free delivery on 3-pint boxes and above.

Question 9

Do your flavours change with the seasons?

Accepted Answer

Yes. We rotate our flavours every season, and older flavours may never come back. If you find a favourite in the current drop, enjoy it while it is available.

Question 10

Do you have dairy-free options?

Accepted Answer

Yes—every season includes dairy-free sorbets made with real fruit, no milk and no milk substitutes. They're churned on the same small-batch line and rotate with the seasons.

Question 11

Is Birb Gelato halal?

Accepted Answer

We're not halal-certified, but no Birb flavour contains alcohol, pork or lard. Our bases are milk, cream, fruit, sugar and natural flavourings.

Question 12

How long does gelato last?

Accepted Answer

Stored at -18°C, our pints keep their texture for weeks. For the best scoop, let the pint sit 5–10 minutes at room temperature before serving.

Question 13

What makes Birb different?

Accepted Answer

Every flavour is developed in-house with a focus on texture—crisp inclusions, ribbons, and roasted depth. Runs are limited and seasonal: when a flavour's gone, it's gone. Small batches, churned in Singapore, with zero boring bites.

Question 14

Do you have a physical location?

Accepted Answer

Birb Gelato is online-based and does not currently have a physical storefront. Place your order through our website for islandwide delivery in Singapore.

Monkey Business

THE STORY

KEY INGREDIENTS

WHY IT'S DIFFERENT

BUILD YOUR BOX.

Pistachio Kunafa

Monkey Business

Key Lime Pie

Honey, I burnt the sesame...

Butter got burnt

Darkest Chocolate